Privacy Policy

1 Information We Collect

To provide CRM and lead management functionality, LeadSync may collect the following types of information:

• Account Information: Name, email address, login credentials, and company details used to create and manage your account.
• Lead Data: Contact information, notes, follow-up history, and other details that your team enters into the platform.
• Team Activity Logs: User actions, assignments, updates, and activity tracking for internal workflow management.
• Usage Information: Pages visited, device type, browser information, and interaction data used to improve performance and usability.
• Communication Data: Messages or inquiries submitted through support forms or contact pages.

2 How We Use Your Information

LeadSync uses the collected information strictly to provide and improve our services. This includes:

• Operating and maintaining your CRM dashboard and lead management tools
• Allowing teams to manage, assign, and track leads efficiently
• Sending important system notifications, updates, or plan-related alerts
• Improving platform performance, analytics, and user experience
• Providing technical support and responding to customer inquiries
• Ensuring platform security and preventing unauthorized access

3 Data Sharing and Disclosure

LeadSync does not sell, rent, or trade your personal data. We only share information when necessary for the operation of our services, such as:

• Payment processors used to handle subscription billing
• Email service providers used for sending system notifications
• Cloud infrastructure providers that host and secure the platform
• Legal authorities when required by law or regulatory obligation

4 Data Security

We implement industry-standard technical and organizational safeguards to protect user information. These include encrypted connections (HTTPS), secure authentication systems, role-based access controls, and internal monitoring to prevent unauthorized access, misuse, or data loss.

5 Data Retention

We retain customer data only for as long as necessary to provide our services and fulfill legal obligations. Users may request deletion of their account and associated data by contacting our support team.

6 Cookies and Tracking Technologies

LeadSync may use cookies or similar technologies to maintain secure sessions, remember user preferences, and analyze website performance. These technologies help us improve functionality and user experience.

7 User Rights

Users have the right to access, update, or request deletion of their personal data. If you would like to modify or remove your information, you may contact our support team through the official support page.

8 Third-Party Links

Our platform or website may contain links to third-party websites or services. LeadSync is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those services separately.

9 Policy Updates

We may update this Privacy Policy from time to time to reflect improvements to our services, legal requirements, or security practices. Updates will be posted on this page with the latest revision date.

10 Contact Us

If you have any questions regarding this Privacy Policy or data protection practices, please reach out to our team.